At Hybaji we believe that betting should always be an enjoyable pastime — never a source of stress, debt or harm. This page outlines the tools, safeguards and resources that keep your experience safe.
Access to Hybaji is strictly limited to adults aged 18 years or older, or the higher minimum required by the operator's license jurisdiction. Age verification is applied at registration and during KYC review.
Hybaji is an online betting information and entertainment platform serving Pakistani users who enjoy sports betting, cricket markets — including PSL and ICC tournaments — live casino content, slots and instant games. We take our responsibility to promote safe, controlled and enjoyable gambling seriously.
Gambling is a form of entertainment. Like any entertainment, it works best when it is approached with a clear budget, a time limit and a healthy mindset. The moment gambling stops being fun — or when money you cannot afford to lose is at stake — it is time to step back and use the tools we make available.
Pakistan has a diverse sports culture. From cricket fever during T20 World Cups and PSL season in Karachi, Lahore and Islamabad, to football and UFC events that captivate fans in Rawalpindi, Faisalabad, Multan and Peshawar — the excitement around sporting outcomes is real and passionate. Our responsible gambling tools exist precisely to ensure that passion stays healthy.
Key principles guiding our responsible gambling approach:
Important Notice for Pakistani Users: Pakistan's Prevention of Gambling Act, 1977 and other applicable laws govern gambling activities. Hybaji does not claim authorisation or endorsement from the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. Users are solely responsible for understanding and complying with local laws applicable to them. Nothing on this page constitutes legal advice.
We provide a full suite of player protection tools built directly into your account. Use them proactively — before you feel you need them.
Set daily, weekly or monthly deposit caps in PKR directly from your account dashboard. Once a limit is set, it takes effect immediately. Increases to a limit require a mandatory cooling-off period before they apply.
Define the maximum amount you are prepared to lose over a set period. When your net losses reach that ceiling, wagering is automatically paused for the remainder of the period — protecting you from chasing losses in the heat of the moment.
Choose how long each gambling session lasts. Reality-check notifications remind you how much time has passed and how your balance has moved, giving you a clear picture before you decide to continue or stop.
Take a short, structured break of 24 hours to 6 weeks without permanently closing your account. During a cool-off period, you cannot deposit, place bets or receive promotional communications. This is ideal if you feel temporarily overwhelmed.
If you need a longer break, self-exclusion suspends your account for a minimum of 6 months or permanently. During self-exclusion your account is locked, deposits are blocked, and all marketing is stopped. Reinstatement requires a formal review process and a mandatory waiting period.
Enable pop-up reality checks at customisable intervals — every 30 minutes, every hour, or however often suits you. Each check shows your current session duration, net win/loss and gives you a one-tap option to end the session immediately.
Setting responsible gambling controls on Hybaji is straightforward. Follow these steps from within your account settings panel.
Need Help? Our support team is available 24 hours a day, 7 days a week via live chat and email. If you are struggling and need immediate assistance activating limits or initiating self-exclusion, do not hesitate to reach out. We are here to help — not to judge.
The table below summarises all available responsible gambling controls, their minimum and maximum settings, and how quickly they come into effect.
Cap the total amount you can deposit. Choose daily (24 hrs), weekly (7 days) or monthly (30 days) periods. Reductions apply immediately; increases require a 24-hour wait.
Set a maximum net loss across all wagers in a given period. Once reached, further wagering is suspended until the period resets. Reductions instant; increases after 72 hours.
Restrict how long a single gambling session can last. When the limit is reached, your session ends automatically and you are logged out. Reductions instant; increases after 24 hours.
Periodic on-screen reminders during a session showing time elapsed and net position. Set intervals from 30 minutes to 4 hours. Can be enabled or updated at any time.
Temporary account suspension ranging from 24 hours to 6 weeks. Account is locked; no deposits or bets permitted. Marketing is paused. Reactivation occurs automatically at the end of the chosen period.
Long-term or permanent account suspension. Minimum 6-month term; permanent option also available. No deposits, bets or marketing during exclusion. Reinstatement requires formal review and waiting period.
Problem gambling can develop gradually. The signs below do not mean you have a serious disorder, but they are important signals worth taking seriously — for yourself and for those around you.
Be Honest With Yourself: If you recognise several of these signs in your own behaviour, please use our self-exclusion or cool-off tools immediately and consider reaching out to a professional support service. Early action makes recovery significantly easier.
For Friends & Family: If someone you know in Karachi, Lahore, Islamabad or anywhere else in Pakistan is showing these signs, encourage them to speak to a healthcare professional. Your support can make a real difference.
Betting beyond your means: Gambling with money set aside for rent, utilities, groceries, school fees or other essential expenses — or borrowing money specifically to gamble.
Chasing losses: Placing larger or more frequent bets specifically to try to win back money you have already lost. This is one of the most dangerous and common patterns in problem gambling.
Preoccupation with gambling: Spending significant amounts of time thinking about gambling — planning your next bet, reliving past wins or losses, or researching strategies obsessively.
Concealment and dishonesty: Hiding gambling activity, deposits or losses from family members, friends or colleagues. Feeling ashamed or needing to lie about time or money spent gambling.
Inability to stop: Repeatedly attempting to cut down or stop gambling entirely but finding it very difficult to do so — feeling restless, irritable or anxious when not gambling.
Gambling to escape: Using gambling as a way to escape from stress, anxiety, depression, family problems or other negative emotions rather than as a form of entertainment.
Neglecting responsibilities: Gambling is affecting your work performance, study commitments, family relationships or social life in ways that are causing harm to yourself or others.
Needing to bet more to feel the same thrill: Progressively increasing the size of bets to achieve the same level of excitement — a classic sign of tolerance building, similar to substance dependency.
Answer these questions honestly. If you answer "Yes" to three or more, we strongly recommend activating a cool-off period or self-exclusion and seeking professional support.
Have you ever spent more money gambling than you originally intended to in a single session?
Have you gambled with money needed to pay for food, rent, bills or other essential household expenses?
Have you ever borrowed money from family, friends or a financial institution in order to fund gambling?
Have you tried to cut back or stop gambling but found it difficult to follow through?
Do you feel restless, irritable or anxious when you are not gambling or when you try to stop?
Have you hidden or lied about gambling activity, spending or losses to people close to you?
Do you find yourself gambling to escape from worries, stress, depression or difficult life situations?
After losing, do you feel a strong urge to return and bet more to try to recover what you lost?
If you answered "Yes" to 3 or more questions: Please consider activating a self-exclusion or extended cool-off period immediately. Contact our support team at [email protected] — we will assist you without judgment. You may also wish to speak with a qualified healthcare or mental health professional in your area.
Hybaji enforces a strict minimum age requirement of 18 years, or the higher minimum required by the applicable operator license jurisdiction. We take underage access extremely seriously and apply multiple layers of verification to prevent it.
During registration, users are required to confirm they meet the minimum age requirement. This is followed by KYC (Know Your Customer) verification where identity documents — including CNIC or passport — are reviewed to confirm age and identity before any deposit or withdrawal can be processed.
If you are a parent or guardian in Pakistan and are concerned that a minor in your household may be accessing gambling sites, we recommend the following practical steps:
We will investigate all underage access reports promptly. Any account found to belong to a person under the minimum age will be closed and all funds returned through the original payment method, subject to verification.
Every new account requires date-of-birth confirmation at sign-up, enforced through KYC document review before any funds can be deposited or withdrawn.
Pakistani users must provide a valid CNIC or passport during KYC. Documents are reviewed for authenticity and the date of birth is cross-checked against registration data.
We encourage parents to use device-level and ISP-level parental controls. Our platform cannot substitute for household-level safeguards and open family communication.
Suspect that a minor has created an account? Report it immediately to our support team. We will investigate and act within 24 hours of a verified report.
If you or someone you know needs help with problem gambling, the following types of professional resources are available. Hybaji does not operate any of these services; they are mentioned for informational purposes only.
Pakistan has mental health helplines operated by charitable and public sector organisations. Search for "mental health helpline Pakistan" to find a current, active number in your province or city. Qualified counsellors can provide confidential guidance.
Peer-support groups modelled on the 12-step recovery approach can provide community, accountability and shared experience. Ask a healthcare provider for referrals to support groups active in your city — Karachi, Lahore and Islamabad have active mental health communities.
A GP, psychiatrist or clinical psychologist can assess problem gambling as a behavioural health issue and recommend appropriate treatment pathways including cognitive behavioural therapy (CBT). Public hospitals in major cities across Pakistan offer psychiatric outpatient services.
Problem gambling affects not just the individual but the entire household. Family counselling services — available through NGOs and private practices across Pakistan — can help repair relationships and build recovery support networks at home.
Numerous internationally recognised responsible gambling organisations publish free self-help guides, self-assessment tools and recovery workbooks in English and multiple languages. Search for "responsible gambling self-help resources" to find reputable materials.
Our 24/7 support team can help you immediately activate deposit limits, loss limits, cool-off periods or self-exclusion — right now, without any waiting period for protective measures. Contact us at [email protected] or via live chat.
Disclaimer: Hybaji does not operate, endorse or have any affiliation with any of the external support services described above. These mentions are provided purely for informational guidance. Users are responsible for verifying the availability and suitability of any support service they choose to contact. Nothing on this page constitutes medical, legal or psychological advice.
Responsible gambling starts with the right tools and the right mindset. Explore our platform, read our FAQ, or review our full Terms & Conditions to understand how we keep your experience safe.
18+ only. Gambling involves financial risk. Please understand local laws before participating. Play responsibly.